Shipping Policy

Thank you for shopping with MALDITO. Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 2–3 business days after your order is placed.

Business days are Monday through Friday, excluding holidays.

During product launches, restocks, promotions, or periods of high order volume, processing may take longer. If there is a significant delay with your order, we will contact you using the email address provided at checkout.

Shipping

MALDITO currently offers standard shipping.

Shipping costs and available delivery estimates will be displayed at checkout before you complete your purchase.

Please note that processing time is separate from carrier transit time. Once your order has been shipped, delivery times may vary depending on the destination and carrier.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible at info@shopmaldito.com.

We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

MALDITO is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delays may occur that are outside of our control.

If your tracking information shows unusual delays or your package appears to be lost, contact us at info@shopmaldito.com and we will help you determine the appropriate next steps.

If tracking shows that a package was successfully delivered but you cannot locate it, please contact the shipping carrier and check with members of your household, neighbors, building management, or mailroom first.

Damaged Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at info@shopmaldito.com with your order number and photos of the item and packaging so we can review the issue.

International Orders

International customers are responsible for any customs duties, import taxes, fees, or other charges imposed by their country or local authorities unless otherwise stated at checkout.

Customs processing may also cause additional delivery delays outside of MALDITO's control.

Questions

For questions regarding shipping or your order, contact:

MALDITO Studios LLC
MALDITO
Email: info@shopmaldito.com